Welcome to ryluxerental.com. We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Ry-luxe Rental.
We reserve the right to make changes to this policy at any given time.If you want to make sure that you are up to date with the latest changes,we advise you frequently visit this page.
Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number and email address. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our users. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers,
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- Cookies: You can adjust your browser to control cookies to require your affirmative acceptance for new cookies, automatically reject cookies and/or delete or disable existing cookies. How you do so depend on the type of cookie and the browser that you are using. For more information on how to control browser cookies, click here.
- Email Tools: You can also change your email settings to block the automatic download of images in email messages, as such images may contain technologies that help us understand how you interact with the message.
- Google Analytics: We may use Google Analytics on our Platform to help us understand how you use our Platform.You can learn about how to opt out of Google Analytics here.
- Facebook: We may use Facebook cookies to target ads to you. You can learn about how to opt out of receiving targeted advertisements from Facebook here.
Embedded content from other websites
Please note that this policy does not govern the collection and use of information by companies that Ry-luxe Rental does not control, nor by individuals not employed or managed by us .If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.
Who we share your data with
In addition to our direct collection of information we may use third-party services for payment processing (e.g., JAD Wallet and PayPal). Ry-luxe will not store your payment details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The JAD Wallet Privacy Policy can be viewed at https://jad.cash/site/terms.aspx. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.
Why we retain your data and for How long
We are collecting your data for several reasons:
To be understand your needs and to provide you with the service you have requested;
To fulfil our legitimate interest in improving our service and products
To customize our website according to your online behaviour and personal preferences
The data we collect will be stored for no longer that necessary. The length of time we retain said information will be determined based upon the following criteria:the length of time your personal information remain relevant;the length of time it is reasonable to keep records to demonstrate we have fulfilled our duties and obligations;any limitation period which claims might be made;any retention period prescribed by law or regulators ,professional bodies or associations;the type of contract we have with you,the existence of your consent,and our legitimate interest in keeping such information as stated in this policy.
Disclosure of information
Ry-luxe Rental may not use or disclose the information provided by you except under the following circumstances
as necessary to provide services or products you requested ;
in other ways described in this policy or to which you have otherwise consented ;
as required by law,or in response to a subpoena or search warrant;
to necessary to enforce the term of use of the website;
as necessary to maintain all the rights and property of Ry-luxe Rental.
Your rights
These are summarized rights that you have under data protection law
- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to complain to a supervisory authority
- The right to withdraw consent
URGENT LAW ENFORCEMENT REQUEST OR INVESTIGATION
If Ry-luxe Rental has information necessary to assist law enforcement or government agencies, we will make it available when presented with valid legal process. We disclose data to law enforcement and other government agencies when legal advice determines that we are required to do so by law. In those instances, we will gather and securely disclose data that we are reasonably able to locate and retrieve.
This may include but is not limited to:
- Names, email addresses, telephone numbers, and addresses on file;
- Government issued identification required for booking or identity verification, such as, driver’s licenses and passports;
- Rental transaction information such as, rental dates and times, miles driven, vehicle make and model, Vehicle Identification Number, license plate numbers, etc.;
Renter birthdate; and Images and videos.
Ry-luxe Rental form requirements
Ry-luxe Rental cannot process overly broad or vague requests. Please ensure your request is in accordance with a legitimate law enforcement need.
We will only consider law enforcement requests that meet the following guidelines:
- Requests must be typed on the designated Law Enforcement Request Form.
- The request must be duly signed and stamped by the appropriate law enforcement officer authorized to represent the requesting unit.
- All requests must comply with laws and regulations of St. Kitts and Nevis.
Requests must include the following detailed information:
- All known email addresses, names, and aliases of the data subject or all known physical addresses and phone numbers of the data subject.
- Your name, department, title, street address, phone number, and official government domain email address.
- A clear identification of the investigation or specific event that is the basis for the request.
- Specify the date/time/location(s) relevant to the request.
- Clearly outline what information you’re requesting, the reason for the request, and how it relates to your investigation.
To submit a request to Ry-luxe Rental, law enforcement or government agencies conducting criminal investigations should send their request to legal@ryluxerental.com, either by completing the provided form or by submitting an official subpoena request, search warrant, preservation request, etc.